Refund & Cancellation Policy

Cancel a subscription

Use the subscription-management link in your Paddle receipt or visit Paddle Buyer Support to manage or cancel a subscription. Cancellation stops future renewals and generally takes effect at the end of the current billing period, subject to your statutory rights.

Request a refund

Use the refund-request link in your Paddle receipt or contact Paddle at paddle.net. Paddle’s Refund Policy and applicable consumer-protection laws govern refund eligibility. If your issue concerns the TenantShield product rather than a payment, email auth@tensorjetai.com.

This page does not reduce any non-waivable refund, withdrawal, or cancellation rights that apply to you.